Last updated 2026-08-28
Before starting, decide whose service moment needs help
kakinang is a governed AI customer-service and website tool, not a substitute for payments, ERP, or unverified channels.
Start with the service moment it solves
The practical starting point is finding repeat questions and customers who fall out of a flow, then deciding whether the assistant should answer, capture an enquiry, offer booking, or hand off.
Break adoption into reviewable questions
Before adoption, operations decides public data, answer boundaries, human mode, recipients, and whether external services are ready to use.
A preparation list before starting
- Choose one service moment
- Prepare public information
- Name an exception owner
- Start with a focused first pass
- Expand after review
What a product page should not promise
It does not promise live payments, Meta review, or instant humans without staff. Each needs separate activation and evidence.
Frequently asked questions
Do I need to write code?
You can manage your kakinang public site and everyday content in the admin area without coding. To add chat to an existing website, its maintainer needs to paste the supplied widget snippet.
Can a small café use it to answer customer questions?
Yes. The assistant can answer from approved public details such as opening hours and menu information, and help collect an enquiry for follow-up. Product sales and booking features need separate setup before they are offered.
How do I update a menu or opening hours?
Edit and publish your public-site draft, or update approved answers. If the answer comes from a connected website, run a manual or scheduled knowledge sync and check it after the new version is ready. Manage product and service listings in the catalog. Changes are not necessarily immediate.
How do I apply?
Use the application form, or ask the assistant to help organize your needs. An application needs your company or brand name, contact person's name, email address, and a short summary of what you need. If you apply through chat, review the summary and confirm before it is sent. Our team reviews applications and contacts you about the next steps; an account is not opened automatically.
How much does it cost?
Apply to test kakinang first. Our team will discuss suitable features and pricing with you after reviewing your needs; there is no fixed quote on this site.
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kakinang · 傳旭數位科技股份有限公司 · 逐雲網路股份有限公司