Last updated 2026-08-28
Keep purpose, retention, and deletion on one visible path
Process data only for service needs and govern chat text separately from files.
Decide purpose and retention first
A customer leaves a phone number to receive an enquiry reply, not to make it readable by every tool. State the purpose first, then choose fields, viewers, and retention.
Use the least data needed for service
Privacy decisions belong in the life cycle: collection, governed processing, authorized access, retention, and deletion—not only in an abstract notice.
A data life cycle from conversation to deletion
- List data purposes
- Minimize fields
- Set roles
- Confirm retention
- Test access and deletion
Do not treat attachments and chat text as the same thing
Chat text has the current protection for personal information. Attachments and documents remain governed through storage, access, and third-party transfer notice; they are not the same data class.
Frequently asked questions
Is data kept forever?
Retention follows data type and platform setting and should be inspectable.
Does all content go to AI?
Only necessary content is used through governed flows.
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kakinang · 傳旭數位科技股份有限公司 · 逐雲網路股份有限公司