APPLICATION JOURNEY

Keep internal questions inside protected project knowledge

Project memory is often scattered across closed documents, handoffs, and a few people. kakinang gives colleagues a protected internal website for traceable answers and a useful next step.

Review this journey against my internal knowledge operation
Restricted internal project knowledge journey | kakinang
This page explains responsibility for internal knowledge questions. It exposes no administration screens, customer data, full document text, or arbitrary public-search results.

01 · CONTEXT

The operating question

Putting project material into public search or chat without website boundaries can leak both content and responsibility.

02 · FLOW

The journey

  1. Customer or colleague

    01 · Request

    A visitor asks a task-focused question on a permitted website or channel.

  2. AI

    02 · Answer from approved information

    AI uses only this business’s approved information that is needed for the task.

  3. Customer or colleague

    03 · Explicit check

    The person reviews the summary and next step before anything material happens.

  4. Business team

    04 · Accountable handling

    The business team handles the outcome with its real policy and responsible owner.

  5. Customer or colleague

    05 · Clear result

    The result distinguishes an answer, confirmation, and follow-up.

Application journeys

The journey

This page explains responsibility for internal knowledge questions. It exposes no administration screens, customer data, full document text, or arbitrary public-search results.

03 · RESPONSIBILITY

AI and human responsibility

AI

AI searches only approved company knowledge and includes verifiable citations. It does not read another company’s information or make project commitments.

People

A responsible person retains authority for exceptions, commitments, and information maintenance.

04 · EXCEPTIONS

Failures and exceptions

An unapproved website or IP, missing evidence, stale information, or a question outside authorization stops with a clear next action, such as asking the responsible person to review it.

05 · OUTCOME

Business outcome

The company team receives candidate cases and a difference summary with source citations, while colleagues retain judgment and follow-up decisions.

BOUNDARY

Fit and boundary

It fits internal knowledge questions restricted to approved websites and IP allowlists. It is not public search, cross-company knowledge, or an automatic document-publication tool.