Last updated 2026-08-28
Turn website hesitation into answerable questions
Let visitors ask about a service, product, or booking condition after reading public content.
The seconds a visitor stays on a site
On a service page, visitors often ask ‘Is this right for me?’ rather than a feature name. The reply should point to published information and offer booking, enquiry, or contact.
Put the entry after an answer, not before a guess
Start with the pages and questions that shorten hesitation. Do not begin by treating the whole site or every internal document as chat knowledge.
A website-conversation handoff
- Review public pages
- Set answer scope
- Place the website widget
- Test missing-data questions
- Observe exits and handoffs
Embedding does not mean reading the whole site
The widget reads only the public pages chosen by the business; it is not a shortcut to business administration. Private data, secrets, and arbitrary internal pages are not exposed by embedding it.
Frequently asked questions
Do we need a new website?
No. The entry can sit on an existing public page.
How are wrong answers corrected?
Update the approved source and retest with the real question.
Insights · Privacy · Security · Company · kakinang
kakinang · 傳旭數位科技股份有限公司 · 逐雲網路股份有限公司